Hospitality Services Specialist
RemoteUnited States
Job Summary
Communicate with guests to understand their preferences, trip priorities, and scheduling needs while supporting coordination of accommodations, transportation services, and activity selections. Share confirmation updates and planning progress information with clients, assist with reviewing available hospitality options through approved partner systems, and respond to guest inquiries via phone, email, and digital messaging platforms. Maintain organized records related to service coordination activity and participate in onboarding sessions and ongoing learning opportunities. This fully remote role offers flexible scheduling, structured onboarding with continued training support, and access to established hospitality coordination platforms and supplier resources.
Required Qualifications
- Strong interpersonal communication and service-support abilities
- Reliable attention to detail and organization skills
- Comfortable navigating web-based communication and coordination tools
- Ability to manage responsibilities independently in a virtual environment
- Must be at least 18 years of age
- Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions
Desired Qualifications
- Experience in hospitality, customer service, scheduling, or administrative roles
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