Hospitality Service Support
On-site · Richmond, Virginia, United States
Job Summary
The Hospitality Service Support role at Hooters entails performing responsibilities across three key areas: greeting and seating guests as a Host, managing To-Go orders with emphasis on accuracy and customer service, and maintaining cleanliness in the restaurant. Essential duties include ensuring quality service, managing cash responsibly, adhering to brand standards, and possessing in-depth menu knowledge. Applicants must be at least 17 years old, have strong customer service skills, and fulfill certification requirements for alcohol service.
Required Qualifications
- Must be 17/18 years of age or older
- Valid ServSafe alcohol certification
- Any other legally required certification before beginning work
Desired Qualifications
- Ability to Adapt to Change
- Ability to Maintain Professionalism at All Times
- Ability to Communicate Clearly
- Ability to Multi-Task within a Fast-Paced Environment
- Menu Knowledge
- Knowledge of Sanitation and Use of MSDS
- Customer Service Skills
- Basic Mathematical Computations Skills
- Ability to Promote Brand Integrity
- Ability to Work Well with Others
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