Hospitality Operations & Infrastructure Venue Manager - 8 Host Cities (Brazil)
On-siteRio de Janeiro, Rio de Janeiro, Brazil
Job Summary
Manage stadium hospitality infrastructure and operational readiness across eight venues for the FIFA Women's World Cup 2027. Supervise the implementation of commercial hospitality programs, validate operational plans for cleaning, security, catering, and fan services, and ensure strict compliance with contracts and health and safety regulations. Oversee on-site management of the Official Hospitality Provider, suppliers, and volunteers while validating directional signage and guest access controls. Handle Match Day issues, attend daily coordination meetings, and report to FIFA HQ. Fluent in Portuguese and English with AutoCAD proficiency required.
Required Qualifications
- Bachelor's Degree or similar level of education in Event Management, Sports Hospitality Management, Project Management, etc.
- Minimum of 5 years of work experience in stadium hospitality or venue management, managing several venues simultaneously, preferably for major sports or entertainment events
- Proven experience with event overlay (including provision of temporary power and water), ticketing, dressing and signage, catering, logistics and security operations
- Proven experience managing multiple service providers, particularly for Technical services, Cleaning and Waste services, Security Services, Access control Services, Accreditation, etc
- Fluent in Portuguese and English
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
- Excellent knowledge of AutoCAD and literacy of architectural drawings
Desired Qualifications
- Additional languages
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