Hospitality Manager
On-siteParis, Île-de-France, France
Job Summary
Oversee all Food & Beverage services, including the restaurant, Bistrot café, VIP salons, and coffee corners, encompassing budget management, strategy definition, and seamless execution. Proactively identify and address operational challenges across the portfolio while managing service providers to ensure efficiency through Integrated Facility Management. Coordinate conference center bookings, VIP demands, and activations, and implement digitalization initiatives for offices and hospitality experiences. Maintain on-site and virtual concierge services, monitor KPIs and SLAs for continuous optimization, and guarantee regulatory compliance including Sustainability requirements. Structure and develop the Workplace & Hospitality team to reflect four pillars, ensuring alignment with internal divisions and local, regional, and group stakeholders.
Required Qualifications
- Bachelor's or Master's degree from a business school, Hospitality school, or equivalent
- Specialization in Hotel industry, hospitality or luxury retail
- 5 to 8 years of experience in Hotel or service office management
- Experience managing multi-site portfolios in an international environment
- Fluent English
- High standards, attention to detail and results-oriented mindset
- Strong project management proficiency
- Humility, responsiveness, agility and communication skills with stakeholders at all levels
Desired Qualifications
- Specialization in Hotel industry, hospitality or luxury retail is mandatory
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