Hospitality Lead - PM Shift
$35,360–$39,520 year
On-site · Palatine, Illinois, United States
Job Summary
Hospitality Lead on PM Shift responsible for greeting members and guests, assisting with program registration and scheduling, processing payments, handling check-ins and resolving issues, maintaining front desk areas, coordinating with housekeeping and maintenance when problems are reported, and contributing to an exceptional facility experience with a focus on personalized service, memory-friendly moments, and positive interactions.
Required Qualifications
- Availability to work a flexible schedule (including evenings, weekends, and some holidays)
- Demonstrate strong customer service skills
- Working knowledge of customer services standards
- Excellent communication skills
- Able to handle transactions and calculate amounts
- Highly organized and efficient
- Ability to work well in a collaborative team
- Great interpersonal skills and a friendly demeanor
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