Hospitality & Hotel Management Intern
RemoteUnited States
Job Summary
Manage event accommodations, hotel room blocks, and reservations using EventConnect while providing customer service to event organizers, guests, and hotel partners. Resolve booking issues, cancellations, and changes, then create incentives to encourage bookings through MADE's approved process. Track performance of incentives and prepare reports on commission and rebate amounts, maintaining accurate accounts receivable records and following up on unpaid balances. Collaborate with accounting and operations teams to resolve payment discrepancies and ensure accurate billing. This role offers college credit for current undergraduates or is unpaid for recent graduates, with a part-time schedule of 20 hours weekly from September to October 2026, including remote work and travel to camp locations.
Desired Qualifications
- Current student or recent graduate interested in hospitality, hotel management, accounting, finance, event management, or business
- Strong customer-service and communication skills
- Excellent organization and attention to detail
- Comfortable working with numbers, invoices, payment records, and financial reports
- Basic proficiency in Microsoft Excel or Google Sheets
- Comfortable learning EventConnect and other online business-management systems
- Ability to manage multiple assignments, customer requests, and deadlines
- Professional, dependable, and able to work independently and collaboratively
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