Hospitality Desk Agent

Hospitality Desk Agent role managing administrative tasks, participant intake, and room assignments; handles guest inquiries, resolves complaints, supports work readiness training, manages donations, coordinates maintenance, and ensures cross-department communication.Responsibilities include verifying program fee collections in Scribe, processing intakes for BRIDGE and NLP programs, handling mail/donations, creating/deactivating room keys, and training participants for in-house positions; role promotes the organization’s mission and values and may involve devotional activities and ensuring safety.