Hospitality Associate
On-siteWeston, Florida, United States
Weston, Florida, United StatesOn-siteFull TimeEntry LevelHealthcare TechLarge
Full TimeEntry LevelLargeHealthcare Tech
Job Summary
Greet every member and guest with a warm welcome, seeking opportunities to personalize their experience. Handle check-ins, assist with program registration and payment processing, and resolve questions or issues accurately and quickly. Maintain cleanliness of front desk areas, coordinate with housekeeping and maintenance for reported problems, and complete assigned tasks such as birthday greeting calls. Work a flexible schedule including evenings, weekends, and holidays. This role is central to delivering resort-like environments and inspiring a sense of community at Midtown clubs across North America.
Required Qualifications
- Availability to work a flexible schedule (including evenings, weekends, and some holidays)
- Demonstrate strong customer service skills and enjoy serving others
- Working knowledge of customer services standards
- Work gracefully and quickly under pressure
- Great personality that naturally connect with a wide variety of people
- Keen memory and delightful sense of humor
- Quickly make calculations when handling money
- Work well in a collaborative team environment
- Highly organized and efficient
- Excellent communication skills
Desired Qualifications
- Receive coaching with optimism and implement recommendations
- You love inspiring a sense of community and providing personal attention
- You find immense joy in welcoming individuals who enter the club in a warm and pleasant manner
- You consistently strive to create a lasting first impression
- You thrive in creating memorable moments for members and guests
- You are passionate about helping others
- You are well-engaged in policies and procedures and will be able to communicate them in a positive way to members
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