Hospitality Associate
$37,440–$37,440 year
On-siteDallas, Texas, United States
Dallas, Texas, United StatesOn-siteFull Time$37,440–$37,440 yearEntry LevelSmall
Full TimeEntry LevelSmall
Job Summary
Welcome guests, handle check-ins, and resolve live guest issues via the Task Management Tool while maintaining common areas and coffee stations to uphold quality standards. Coordinate with housekeeping and maintenance for event readiness, troubleshoot technical or cleanliness challenges, and communicate seamlessly with the remote Guest Experience team through Slack and Kustomer. Manage emergency situations like lockouts and ensure all properties meet safety culture protocols. This role requires 32-40 hours of flexible scheduling including nights, weekends, and holidays, with a starting base pay of $18.00.
Required Qualifications
- Minimum of 2 years of experience in hospitality
- Minimum of 2 years in customer service
- At least 1 year of experience in guest service roles
- A strong affinity for technology
- Previous experience in tech-related tasks
- Availability for varied shifts, including afternoons, evenings, weekends, and holidays
- Access to reliable transportation
- Comfortable with lifting items weighing up to 50 pounds
- Skilled in maintaining composure and a positive outlook in challenging or high-stress situations
- Must be able to lift 50 pounds
- Must be available for varied shifts, including afternoons, evenings, weekends, and holidays
- Must have access to reliable transportation
- Must be comfortable with lifting items weighing up to 50 pounds
- Must be skilled in maintaining composure and a positive outlook in challenging or high-stress situations
- Must be available for weekends
- Must be available for holidays
- Must be available for nights
- Must be able to lift 50 lbs
Desired Qualifications
- You pride yourself on your communication and organizational skills
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