Hospitality Assistant
$30,784,000–$30,784,000 year
On-siteLondon, England, United Kingdom
Job Summary
Welcome customers on arrival, greet guests hospitably, and deliver exceptional service to all clients while adhering to company policies and procedures. Take customer orders for food and drink, prepare or deliver them as instructed, and clear tables, set up rooms, and replenish stations according to departmental standards. Maintain accurate stock records, ensure proper rotation, and answer questions regarding menu items, ingredients, and pricing. Address customer complaints courteously by referring them to the line manager when necessary and uphold strict health, hygiene, and safety requirements throughout the venue.
Required Qualifications
- Excellent product knowledge (food/beverage)
- Excellent communication skills
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Excellent customer care skills
- Present in professional appearance and according to provided dress code
- Maintain composure in a fast-paced environment while responding urgently and appropriately to any concerns
- Maintain a high level of cleanliness and follow all Health, Hygiene and Safety requirements as described in the Searcy Health & Safety Policy
- Deal effectively and courteously with customer complaints
- Takes the initiative
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.