Hospital Manager - VCA Hualapai Animal Hospital
On-site · Las Vegas, Nevada, United States
Job Summary
Hospital Manager sought for VCA Hualapai Animal Hospital in Las Vegas to lead administrative operations, mentor staff, oversee budgeting and profitability, and ensure high-quality patient care and client service. Responsibilities include directing veterinary, technical, and administrative staff, hiring and performance management in coordination with Regional Management, reviewing and optimizing the P&L with the Hospital Medical Director, budgeting with home office, and upholding an owner-mentality to ensure smooth hospital operations. The role also involves maintaining client/patient medical records, handling client complaints, and representing the hospital in professional communities. Benefits include medical/dental/vision, paid time off for full-time employees, 401(k), employee pet discounts, and more.
Required Qualifications
- 2 to 3 years of customer service and financial budget management experience
- Knowledge of sales and marketing techniques
- Excellent verbal and written communication skills
- Ability to make decisions, delegate responsibility and achieve results with hospital team members
- Professional comportment and appearance with interpersonal skills
- Respect for and willingness to work with clients and their pets
- Ability to handle multiple tasks and changing priorities
Desired Qualifications
- Leadership
- Human Resources management
- Marketing
- Business development
- Financial budgeting
- P&L management
- Staff development
- Customer service leadership
- Interpersonal communications
- Operational oversight
- Medical records management
- Client service excellence
- Budget forecasting
- Vendor/office administration
- Performance coaching
- Team mentoring
- Strategic planning
- Decision making
- Budget control
- Staff recruitment and retention
- Equal opportunity employment
- Compliance
- Hospital administration
- Veterinary operations
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