Hospital Director of Operations
$120,000–$140,000 year
On-siteMission, Kansas, United States
Job Summary
Envision the hospital's future by making evidence-informed decisions that shape long-term strategy and drive sustainable results. Transform operations through continuous improvement efforts, adopting new technologies to streamline workflows and elevate patient and client experiences. Engage in cross-functional collaboration with JV partners, Ethos leadership, and referring veterinarians to align teams on shared goals. Develop a high-performing team by investing in coaching, mentorship, and professional growth to foster a culture rooted in trust and accountability. Drive financial execution by managing the P&L, budgeting, and forecasting to ensure hospital sustainability. Partner intentionally with stakeholders to execute hospital priorities and demonstrate adaptability to changing needs.
Required Qualifications
- 5–10+ years of senior leadership experience in veterinary hospital operations, healthcare, or retail
- Bachelor's Degree
- Proven ability to lead cross-functional teams
- Proven ability to drive strategic and operational initiatives
- Proven ability to foster inclusive collaboration
- Strong business acumen
- Demonstrated experience successfully managing hospital financials
- Demonstrated experience with budgeting
- Demonstrated experience with full P&L accountability
Desired Qualifications
- Advanced degree
- MHA
- MBA
- Experience in a multi-specialty setting
- Experience in a matrixed setting
- Proven experience building and scaling high-performing teams
- Experience driving engagement
- Experience supporting professional development
- Experience resulting in measurable improvements to hospital financials
- Experience resulting in measurable improvements to EBITDA
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