Hospital Collections Specialist, 40hrs Onsite in Auburn, MA

The Hospital Collections Specialist is responsible for timely follow-up and collection of behavioral health and chemical dependency claims for Inpatient and Outpatient levels of care to ensure timely receipt of payment including but not limited to third party payer receivables. Responsibilities include reviewing unpaid claims, contacting insurance companies to follow up on denials, billing and follow-up of assigned insurance accounts, reviewing EOBs and resolving billing and payment discrepancies, ensuring claim rejections are identified and properly acted upon, and working with a patient-focused team. Requires familiarity with clearinghouses and payor portals (Waystar preferred), and experience with MA insurances, Medicaid, and managed care. Must have 2+ years of collection experience, comfortable with psychiatric patients, and proficient in Microsoft Office and related software. This role is onsite in Auburn, MA, and offers benefits including medical/dental/vision, 401(k) match, PTO, and tuition reimbursement.