Hospice Care Consultant
On-siteDallas, Texas, United States
Job Summary
Drive significant growth within the assigned book of business by opening new accounts and expanding existing accounts through detailed market analysis. Secure referrals from physicians, staff, and administrators, then partner with operations to ensure clinically-eligible patients are rapidly admitted. Cultivate trust-based relationships with referral sources using a consultative sales approach while demonstrating genuine compassion to patients and families during sensitive times. Take full ownership of weekly performance goals, seeking feedback on service levels to relay insights to the operations team and facilitate necessary changes. Prioritize patient needs and be ready to work outside standard business hours, including evenings and weekends, to ensure timely support. Adapt quickly to business priorities and market dynamics while managing assigned accounts to drive utilization and business planning.
Required Qualifications
- Bachelor's degree in Business
- Five (5) plus years of successful sales experience in relevant roles
- Proven track record of meeting / exceeding sales goals
- Ability to find and grow new accounts
- Excellent customer relationship management skills
- Experience in Hospice, Home Health, or Healthcare industry
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percentage
- Ability to use communication methods and strategies that influence desired results at senior levels within the assigned Accounts
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties
- Proven effective verbal, computer, written, and presentation/communication skills
- Ability to understand, read, write, and speak English
- Articulates and embraces hospice philosophy
- Ability to quickly adapt and respond to job, environmental, and industry changes
- Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, and business planning
- Strong clinical knowledge
- Confidence to knowledgeably engage key stakeholders such as physicians, clinical staff, nurses, and department managers
- Professional presence that influences desired results with both external and internal stakeholders
- Regular standing, walking, and manual dexterity
- Ability to lift and move objects up to 25 pounds
- Close and distance vision
- Color and peripheral vision
- Depth perception
- Ability to adjust focus
Desired Qualifications
- Bachelor's degree in Business strongly preferred
- Experience in Hospice, Home Health, or Healthcare industry preferred
- Top-performing sales professionals who understand and accept the challenges of hospice care
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