Homeowners Asst Closer - Mortgage
On-siteCincinnati, Ohio, United States
Cincinnati, Ohio, United StatesOn-siteFull TimeHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Audit remittances from borrowers and attorneys to ensure data integrity, then prepare legal agreements for modifications, forbearance plans, and short sales. Negotiate workouts based on departmental policies and handle customer payments through Consumer Loan Operations. Complete audit checks on Loss Mitigation files, create management reports, and coordinate corrections via Consumer Loan Operations. Resolve complex problem requests by researching with legal counsel when necessary and communicate compliance issues to the management team. Prioritize activities to meet workload demands while maintaining risk guidelines.
Required Qualifications
- High school diploma or equivalent
- Minimum two years Consumer Lending or experience within the legal or collections field
- Working knowledge of collection processes and procedures
- Knowledge of Fair Debt Collections Practices Act
- Proficiency in Microsoft Word, Access, PowerPoint and Excel
- Excellent oral and written communication skills
- Strong attention to detail
- Strong focus on time management and ability to handle multiple job functions
- Strong knowledge of the personal computers and various software packages
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