Home Services Dispatcher
$52,000–$72,800 year
On-site · Novato, California, United States
Job Summary
Dispatch role coordinating service calls and schedules between customers and technicians; requires ownership, quick decision-making, clear communication, and ability to manage shifting priorities in a high-demand environment. Responsibilities include matching technicians to jobs based on skills, adjusting schedules throughout the day, communicating timing/updates to customers and technicians, making real-time dispatch decisions based on priority/location/skill, tracking progress, resolving scheduling conflicts, maintaining accurate job details in Service Titan, and supporting daily operations. Must have dispatching experience in home services/trades and strong organizational skills; high school diploma or equivalent. Benefits include medical/dental/vision plans, 401(k) with company match, life/accident insurance, Paid time off, training, and team events.
Required Qualifications
- 2+ years of dispatching experience in the trades, home services, or a related field
- Experience with ServiceTitan or similar field service management platform is a strong plus
- High school diploma or equivalent
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