Home Office Claims Adjuster
Hybrid · Lincoln, Nebraska, United States
Job Summary
Home Office Claims Adjuster at FMNE Insurance in Lincoln, NE, responsible for conducting thorough investigations and efficiently settling assigned claims via telephone and written correspondence, ensuring timely resolution and fair, accurate claim payments while maintaining strong customer relationships with policyholders and agents. Role includes preparing and maintaining documentation to support recommendations for payments or denials, adhering to contract terms and regulatory requirements, and coordinating with the agent of record. Requires strong communication, ability to work in a hybrid model, and willingness to work beyond standard hours when needed. Not eligible for visa sponsorship; full-time employment with benefits and a hybrid work model for eligible employees. Core values emphasize integrity, service, excellence, stability, strength, respect, and teamwork.
Required Qualifications
- High school diploma or equivalent required
- Excellent oral and written communication skills
- Proficient in computer applications and software
- Strong organizational skills with effective time management
- Ability to multi-task, meet deadlines consistently, and perform well under pressure
- Demonstrated ability to manage and maintain confidential information with professionalism and discretion
- Knowledge of policy language, insurance principles, and coverage details
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