Home Medical Equipment Driver
$40,165–$54,474 year
On-site · Salt Lake City, Utah, United States or South Jordan, Utah, United States
Job Summary
Home Medical Equipment Coordinator/Driver responsibilities include coordinating intake and orders for home medical equipment, verifying insurance and patient information, managing deliveries and equipment setups, providing patient education, and ensuring compliance with billing and privacy requirements. The role involves interacting with referrals, patients, and hospital staff, documenting in EMR, and delivering compassionate customer service. Field/delivery duties may include timely HME product deliveries; requires good communication, problem-solving, and ability to adapt to changing priorities. Skills include customer service, order processing, communication, patient care, referral management, and familiarity with Medicare/Medicaid billing.
Required Qualifications
- Demonstrated experience in a customer service role, with a focus on professionalism, empathy, and responsiveness.
- Proven ability to work independently with strong self-motivation, accountability, and sound judgment.
- Excellent verbal, written, and interpersonal communication skills, with the ability to interact effectively with diverse individuals.
- Strong attention to detail, accuracy, and dependability in managing tasks and documentation.
- Effective organizational and time management skills, with the ability to prioritize and manage multiple responsibilities.
- Proficiency in using basic computer applications, including word processing, spreadsheets, databases, internet, email, and scheduling tools.
- Ability to understand and speak English clearly, follow verbal and written instructions, and communicate effectively with patients and team members.
- Demonstrated ability to adapt to changing priorities and work collaboratively in a team-oriented environment.
- Field/Delivery Positions: Current driver’s license insured and reliable transportation, and an acceptable driving record. (will be verified)
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