Home Medical Equipment Driver
$40,165–$54,538 year
On-site · Heber City, Utah, United States
Job Summary
Provide end-to-end management of Home Medical Equipment (HME) orders, including intake, coordination, delivery, and patient education. Act as a liaison among referral sources, patients, and internal service lines; verify insurance benefits and ensure documentation accuracy in the EMR. Conduct equipment fittings and education to patients and caregivers, oversee field deliveries when applicable, and support discharge transitions with timely equipment setup. Perform POS transactions and collaborate across departments to ensure seamless service delivery while complying with Medicare/Medicaid and privacy regulations. Strong emphasis on customer service, problem-solving, and operational efficiency in a healthcare setting.
Required Qualifications
- Demonstrated experience in a customer service role, with a focus on professionalism, empathy, and responsiveness
- Proven ability to work independently with strong self-motivation, accountability, and sound judgment
- Excellent verbal, written, and interpersonal communication skills, with the ability to interact effectively with diverse individuals
- Strong attention to detail, accuracy, and dependability in managing tasks and documentation
- Effective organizational and time management skills, with the ability to prioritize and manage multiple responsibilities
- Proficiency in using basic computer applications, including word processing, spreadsheets, databases, internet, email, and scheduling tools
- Ability to understand and speak English clearly, follow verbal and written instructions, and communicate effectively with patients and team members
- Demonstrated ability to adapt to changing priorities and work collaboratively in a team-oriented environment
- Current driver’s license, insured and reliable transportation (will be verified)
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