Home Health Operations Administrator
$145,000–$155,000 year
On-siteTorrance, California, United States
Job Summary
Build and maintain professional relationships with hospitals, rehabilitation centers, and physician networks to drive patient referral volume across Torrance and the South Bay. Translate census data into efficient daily field routing, resolve administrative delays, and close coverage gaps by partnering with the international scheduling team. Lead local budgeting and financial tracking, monitor field team productivity, and report key operational performance metrics to the CEO and board. Streamline communication across marketing, intake, operations, and clinical teams to foster an inclusive culture that supports staff retention. Maintain survey readiness and regulatory compliance while developing strategic territory hiring plans to optimize staffing models as the agency grows. This role requires 5–7 years in home health operations, a bachelor's degree in healthcare or business administration, and proficiency with EMR systems like WellSky or Kinnser.
Required Qualifications
- 5–7 years in home health operations, administrative leadership, or business development
- Working knowledge of Medicare/Medicaid reimbursement, home health Conditions of Participation, and key agency metrics (referral-to-admission conversion, clinician productivity, census utilization)
- A track record of growing patient census, building referral networks, and projecting staffing needs
- Experience leading and developing an administrative team
- Strong financial acumen, including budgeting and forecasting
- Clear, collaborative communication skills across clinical, administrative, and business teams
- A bachelor's degree in healthcare or business administration, or equivalent experience
- 25% local travel around our service area for outreach and relationship-building
- Office hours are Monday to Friday, 9am to 6pm
Desired Qualifications
- EMR proficiency (WellSky or Kinnser a plus)
- Digital comfort, with working knowledge of tools like Google Workspace, Slack, or Asana, and the flexibility to pick up new platforms as the role requires
- Experience in a worker-owned or cooperative business
- A master's degree
- Experience with financial forecasting in a healthcare setting
- A track record leading process-improvement initiatives that stuck
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