Home Guardian - Field Sales and Service Manager
$75,000–$100,000 year
On-siteGreenville, North Carolina, United States or Greenville, South Carolina, United States
Job Summary
Drive a company vehicle daily to conduct in-home visits, prospect for new customers, and close pest control service deals while adhering to traffic laws and safety protocols. Supervise and coach a team of field professionals, delivering training, managing performance metrics, and enforcing operational standards through regular check-ins and huddles. Oversee territory scheduling, resource allocation, and inventory levels to ensure seamless execution of sales and service activities across the branch. Maintain accurate CRM documentation, review quality assurance on service calls, and represent the brand at industry events. This field-based role requires standing, walking, and lifting up to 50 lbs in variable weather, with schedules potentially including early mornings, evenings, or Saturdays.
Required Qualifications
- High school diploma or equivalent
- Valid driver's license
- Must maintain a driving record that meets Go-Forth's motor vehicle record (MVR) standards throughout employment
- Must be 21 years of age or older to operate a company vehicle
- Must be able to use hands to handle equipment, apply treatments, and operate handheld technology
- Ability to drive for extended periods, visiting multiple customer locations throughout the workday
- Regularly required to stand, walk, bend, stoop, crawl, and work in confined spaces such as attics and crawlspaces
- Frequently required to lift and carry equipment and supply containers weighing up to 50 lbs
- Must be able to operate a company vehicle to travel between customer locations daily, adhering to all traffic laws, Go-Forth vehicle use policies, and applicable state regulations
- Must be available for early mornings, evenings, or occasional Saturdays based on operational needs
Desired Qualifications
- Associate's or bachelor's degree in business, sales, marketing, or a related field
- Experience in pest control, home services, or a similar route-based sales and service industry
- Familiarity with pest control products, treatment methods, and applicable state licensing requirements
- Previous experience in a supervisory or managerial capacity, preferably in a field-based environment
- Experience in sales and service roles, with a track record of meeting or exceeding targets
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