Home & Community Based Services Programmer
$47,070–$47,070 year
On-siteMaquoketa, Iowa, United States
Job Summary
Monitor services, create new strategies to reach goals, and coordinate services to empower individuals to meet their objectives. Build and maintain team culture through active presence, monthly meetings, staff coaching, and on-call participation for short-notice staffing gaps. Manage operational resources including vehicle usage, individual budgets, payee processes, medication check-ins, and appointment scheduling. Ensure person-centered service delivery by collaborating with case managers and interdisciplinary teams, developing individualized plans, and maintaining accurate documentation and authorizations. Serve as the primary liaison for individuals, families, and guardians while advocating for independence and compliance with all applicable laws and regulations. This full-time role operates Monday through Friday, 8:00 a.m. to 4:30 p.m., with participation in an on-call rotation and flexibility for additional coverage.
Required Qualifications
- High School Diploma/GED equivalent
- Must be able to work in the U.S. without sponsorship
- At least 18 years of age
- Valid driver's license
- Reliable transportation
- Must be able to drive and transport for service provision as needed
- Must wear hearing and eye protection in required areas
- Must have ability to see objects/persons at a distance
- Must have ability to see close work such as typed or handwritten material
- Must have ability to hear conversations in a quiet and a noisy environment
- Must have ability to determine where a sound is coming from
- Must have ability to communicate through speech
- Must remain awake during working hours, if applicable
- Must be able to lift up to 35 pounds
- Must be able to use a two-person lift, mechanical lift, or assistive equipment for lifting more than 35 pounds
- Must be able to communicate effectively to the rest of the team and the people we serve
- Must be self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader
- Must be able to balance being bold and being humble
- Must be ready to learn new ways of doing things
- Must be able to help people and change lives
- Must be able to build and maintain a strong team culture
- Must be able to provide staff coaching
- Must be able to provide coverage as needed, including short-notice staffing gaps
- Must be able to manage and monitor key resources including vehicle usage, individual budgets, payee-related financial processes, medication check-ins, and appointment scheduling
- Must be able to ensure services are delivered in a way that respects individual needs and goals
- Must be able to collaborate with CBCM and IDT
- Must be able to develop individualized plans
- Must be able to complete assessments
- Must be able to maintain accurate service documentation and authorizations
- Must be able to serve as the primary liaison for individuals served, families, guardians, and case managers
- Must be able to communicate service changes promptly
- Must be able to document interactions
- Must be able to support community partnerships and service promotion efforts
- Must be able to maintain compliance with all applicable laws, policies, and regulations
- Must be able to ensure accurate incident reporting and service documentation
- Must be able to advocate for individuals to promote independence, dignity, and self-determination
Desired Qualifications
- Mission-oriented mindset
- An attitude of learning
- Strong communication abilities
- Confidence in balancing boldness and humility
- Self-awareness regarding advocacy and leadership
- Experience with vehicle usage
- Experience with individual budgets
- Experience with payee-related financial processes
- Experience with medication check-ins
- Experience with appointment scheduling
- Experience with CBCM
- Experience with IDT
- Experience with developing individualized plans
- Experience with completing assessments
- Experience with maintaining accurate service documentation
- Experience with maintaining authorizations
- Experience with community partnerships
- Experience with service promotion efforts
- Experience with incident reporting
- Experience with advocacy for individuals
- Experience with promoting independence, dignity, and self-determination
- Experience with short-notice staffing gaps
- Experience with leadership development opportunities
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