Home Care Service Coordinator/ Case Manager - Missoula Area
On-site · Missoula, Montana, United States or Libby, Montana, United States
Job Summary
Home Care Service Coordinator/Case Manager in the Missoula area overseeing scheduling and supervision of in-home care workers and clients within a geographic area. Responsibilities include creating and adjusting staff schedules, ensuring client care plans are followed, contacting care providers and clients for updates, conducting monthly wellness calls and home visits as required, addressing escalated client complaints, supervising direct care staff to meet company policies, maintaining a professional branch environment, upholding confidentiality, and complying with MCO, Medicare, Medicaid, and HIPAA requirements. Requires strong interpersonal, organizational, and communication skills, plus proficiency with Microsoft Word, Excel, and scheduling software; reliable transportation is needed. Education requirement is a high school diploma or equivalent; case management experience and 1 year of industry experience are preferred.
Required Qualifications
- Must have high school diploma or equivalent.
- Case Management experience preferred
- 1 year of Industry experience required
- Interpersonal, organizational and communication skills.
- Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
- Must have reliable transportation.
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