Home Care Scheduling Coordinator
$50,000–$55,000 year
HybridAnnandale, Virginia, United States
Job Summary
Coordinate and maintain caregiver schedules based on client needs and authorized service hours. Match caregivers with clients based on availability, location, skills, and client requirements. Communicate with caregivers, clients, and families regarding schedules and schedule changes. Arrange coverage for call-outs, absences, vacations, and emergencies. Monitor attendance, missed shifts, and schedule changes. Maintain accurate scheduling records and documentation. Follow up with caregivers to ensure scheduled shifts are covered. Assist with resolving scheduling conflicts promptly and professionally. Communicate important client and caregiver updates to management. Maintain confidentiality and follow company policies and procedures. Provide excellent customer service to clients, families, and caregivers. Work onsite in the Annandale office Monday through Friday with 20% remote flexibility. Perform on-call coordinator duties as needed.
Required Qualifications
- At least 1 year of experience in home care, either as a caregiver or in an administrative/office role
- Confident and professional phone presence when speaking with caregivers, clients, and families
- Ability to manage a steady flow of daily changes while staying structured, calm, and organized
- Reliable follow-through and accuracy in documentation, scheduling, and communication
- Comfortable using scheduling platforms, Microsoft Office, Google Suite, and other administrative tools
- Able to work in our office Monday through Friday
- Understanding of HIPAA regulations and a strong commitment to confidentiality
- Willingness to perform on-call coordinator duties as needed
- Flexibility to assist with other related tasks that support smooth daily operations
Desired Qualifications
- Experience with WellSky, ClearCare, or SwyftOps
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.