Home Care Scheduler/Caregiver Manager
$54,080–$58,240 year
On-siteUniversity Place, Washington, United States
Job Summary
Schedule Caregivers with clients, ensuring compatibility of skills and care needs to ensure client satisfaction. Communicate regularly with the Client Success Manager, clients, and family representatives regarding scheduling updates. Utilize effective staffing skills and monitor statistics to strategically increase client hours and avoid overtime. Ensure proper pay rates, billing codes, and shift accuracy in AlayaCare and ADP. Conduct supervisory visits, performance evaluations, and coaching for Caregivers. Provide training and ensure compliance with continued education programs. Collaborate with the Caregiver recruiter to maintain a sufficient pool. Travel within the greater Renton/Greater Seattle area as needed. Participate in an on-call rotation handling off-hours staffing needs, approximately one night per week.
Required Qualifications
- Valid Driver's License
- vehicle insurance
- clean DMV record
- 2+ years of experience in healthcare care coordination, client management, or related role
Desired Qualifications
- transferrable skills
- Current Certified Nursing Assistant or Home Care Aide Certification
- Proficiency in using healthcare management software
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