Home Care Coordinator
$52,000–$56,160 year
On-siteBrooklyn, New York, United States
Job Summary
Manage an assigned caseload by strategically coordinating service placement between clients and caregivers using HHA eXchange to ensure timely, appropriate care delivery. Verify caregiver attendance daily, prioritize staffing for no-shows or call-outs, and update patient and caregiver records accurately. Address staffing issues by collaborating with team members, handling client and contractor inquiries, and resolving caregiver complaints. Assist with on-call duties as scheduled and attend departmental meetings to stay updated on policies. Work on-site in a fast-paced environment, requiring strong communication skills to support patients, families, and staff.
Required Qualifications
- Flexible schedule to accommodate the needs of the department and patients
- Proficient in Microsoft Office Suite, HHA Exchange, and internet navigation
- Strong oral and written communication skills, capable of effectively communicating with employees, patients, and their families
- Ability to define problems and goals, collect data, establish facts, take action, and address issues
- Ability to multitask in a fast-paced environment
Desired Qualifications
- General experience in healthcare or a related area preferred
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