Home Care Client Services Manager
On-siteColumbia, South Carolina, United States
Job Summary
Manage coordination of client services and emergent scheduling issues while overseeing your caseload and proactively growing it. Provide superior customer service by building lasting relationships with clients, referral sources, payors, and community organizations. Partner with Clinical Managers to supervise and support field employees, maintaining effective fiscal management through metric monitoring. Develop strong, communicative relationships with the team to deliver high-quality home care. This role requires a Bachelor's degree and experience in staffing/scheduling. Weekly pay and comprehensive benefits are included.
Required Qualifications
- Bachelor degree
- Comparable experience staffing/scheduling at a home care agency
- Prior supervisory experience
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills (electronic medical record)
- Excellent communication and interpersonal skill
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