Home-Based Account Coordinator
Remote · United States or Philippines
Job Summary
Home-Based Account Coordinator responsible for promptly responding to customer inquiries and providing pricing, features, and availability information. Create proposals, quotes, and opportunities; prepare sales presentations; document all order-related activities; manage high volumes of inbound/outbound emails; deliver general day-to-day customer service to clients and vendors; collaborate with team; and adapt to ad hoc duties. Requires college degree in Marketing, Communications, and Business Administration (or related field), 1-3 years of relevant experience, strong communication, multi-tasking, and detail orientation, and proficiency with Microsoft and Google suites (experience with ERP/CRM software such as NetSuite and industry tools like Sage, ESP, CommonSku, Syncore, and familiarity with Adobe tools and Canva preferred). Remote-friendly with work-from-home opportunities and growth-oriented training; working hours 8:00 AM - 5:00 PM CST, Monday–Friday. DCX emphasizes compassionate management, competitive salaries, and opportunities for career growth while supporting client back-office needs.
Required Qualifications
- College degree in Marketing, Communications, and Business Administration, or any related field
- 1-3 years of Customer Service, Sales, Marketing, or direct promo sales experience
- Experience with inbound and outbound calls, customer retention, inside sales preferred
- Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Proficiency with Google Suite (Google Sheets, Gmail)
- Basic exposure to Adobe Illustrator, Adobe Photoshop and Canva ideal
- Basic exposure to NetSuite ideal
- Strong communication and problem-solving abilities
- Excellent attention to detail and ability to multi-task
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