Home Appliance Service Manager
$79,040–$104,000 year
On-siteTorrance, California, United States
Job Summary
Manage technician performance, provide hands-on technical support, and ensure service work meets high standards for quality and customer satisfaction. Monitor budgets, control labor costs, and implement strategies to improve efficiency and profitability. Supervise field operations, handle administrative duties, assist with recruiting and training new team members, and contribute to business development initiatives. Begin each day at the central Torrance hub preparing to lead the team into the field. This full-time role runs Monday through Friday from 7:00 am to 4:00 pm.
Required Qualifications
- 10+ years of experience in residential appliance service and repairs (Wolf, Sub-Zero, Bosch)
- Valid driver's license and a good driving record
- Extensive experience in warranty work, safety, quality control, business development and customer care
- Must successfully pass a background check
- Must pass pre-employment drug testing
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