Holiday Sales - Owner and Guest Experience Advisor - HS1
On-site · Shanklin, England, United Kingdom
Job Summary
Greet owners and guests with a smile and provide information about the park, entertainment, and local attractions in person or over the phone. Handle owner/guest requests and feedback, resolve issues promptly, and keep bookings, cash reconciliation, arrivals, and filing up to date. Contribute to memorable events for owners and guests. Safeguarding and promoting welfare of children and vulnerable adults; DBS checks may be carried out if appropriate. Comfortable discussing reasonable adjustments for disabled applicants. Parkdean Resorts emphasizes team culture, training, and employee wellbeing; benefits include discounts on holidays, food, drinks, and activities, plus opportunities to develop skills across 66 parks.
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