HIS Operations Coordinator

Supervise the daily operations of the Health Information Management Department, including personnel management, record integrity, workflow, and compliance with policies. Assist the HIS Manager in ensuring legal medical records are created and maintained, while managing the customer service team for timekeeping, PTO requests, and scheduling. Compile data to produce reports for process improvement and productivity monitoring, and analyze discharged billing to ensure goals are met. Train associates, coach staff, and conduct performance evaluations to drive peak performance. Identify opportunities for improvement, solve chart errors, and facilitate chart completion through analysis and suspension procedures. Ensure all processes remain compliant with regulations regarding medical records and protected health information. Serve as a resource expert for department technology, including testing, training, and vendor management.