High Volume Shipping-Product Manager
Hybrid · Westerville, Ohio, United States
Job Summary
As the Product Manager for High Volume Shipping, own the roadmap and strategy for VPL's scale-focused shipping platform in healthcare pharmacy environments. Lead the migration from on-prem to scalable architecture, define integration data contracts and API specifications with Engineering, and shepherd workflows from prescription receipt through label generation, carrier selection, and shipment confirmation. Drive customer discovery with Health System Specialty Pharmacy, Central Fill Pharmacy, and Independent Infusion & Specialty Pharmacy customers; translate regulatory and carrier requirements into actionable product requirements; collaborate with UX to minimize manual touchpoints and maximize automation; coordinate with Engineering, Sales, and Account Management to ensure cohesive delivery across the platform.
Required Qualifications
- Product Experience: 3-6 years of Product Management experience, ideally within healthcare IT, pharmacy, or supply chain software
- Shipping Platform Expertise: Prior experience as a Product Manager at a shipping or logistics software company, such as a multi-carrier shipping platform, parcel technology provider, or shipping API platform
- Integration Background: Demonstrated experience owning or contributing to integration-heavy products, ideally involving pharmacy management systems, dispensing platforms, or ERP integrations
- Pharmacy or Healthcare Domain: Familiarity with robotic dispensing systems, pharmacy automation, or clinical supply chain workflows in central fill or specialty pharmacy environments. Experience with high-volume pharmacy or regulated-goods shipments is a plus but not required — we will teach you our domain if you bring the shipping expertise
- On-Prem Product Experience: Proven ability to manage a product with an existing installed base through modernization or platform transitions
- Collaborative Mindset: Proven ability to work effectively across a product team, collaborating with peer PMs, contributing to shared architectural decisions, and operating without siloed ownership
- Technical Fluency: Comfortable working closely with engineering teams, able to ask the right questions about how systems connect, how data flows, and where technical constraints affect product decisions
- Data Orientation: Experience using product and shipping data to make roadmap decisions and explain the value of the product to stakeholders
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