Helpdesk Shift Lead
On-site · Pune, Maharashtra, India
Pune, Maharashtra, IndiaOn-siteFull TimeSenior LevelNot SpecifiedLarge
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Large
Job Summary
Lead a help desk shift providing end-user IT support including installation, configuration, and troubleshooting of laptops, desktops, and workstations; monitor queues, escalate issues, mentor engineers, ensure SLAs, collaborate with IT teams; strong ITIL knowledge, ServiceNow, Windows 11, Microsoft 365, Active Directory, Exchange, remote support tools, and excellent communication.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.