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Grupo Tress InternacionalPosted 3 weeks ago

HelpDesk B2B (Tijuana)

On-siteTijuana, Baja California, Mexico

Full TimeLicense Or CertificationMedium

Job Summary

Provide B2B client support by assisting with project implementations and offering technology solution advice to global customers. Deliver service excellence with a focus on problem-solving, analysis, and empathy while managing communications across diverse client profiles. Requires an advanced Excel skill, valid driver's license, and availability for local travel within Tijuana. Minimum two years of B2B or B2C corporate customer service experience is necessary. Join a team with over 30 years of experience in driving organizational growth through technology.

Required Qualifications

  • Residencia en Tijuana, B.C.
  • Licenciatura concluida
  • Manejo de Excel a nivel avanzado
  • Auto propio y licencia de conducir vigente
  • Disponibilidad para trasladarse dentro de la ciudad
  • Mínimo 2 años de experiencia en atención o servicio al cliente B2B o B2C corporativo
  • Facilidad para comunicarte con diferentes perfiles de clientes
  • Capacidad de análisis, organización y orientación a la solución de problemas
  • Actitud de servicio, empatía y gusto por aprender

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