Help Desk Technician
$45,011–$50,003 year
On-siteSan Diego, California, United States
Job Summary
Maintain computer hardware for on-prem and hybrid network users, respond to access and software operation inquiries, and manage Citrix application support. Establish and maintain network user directories, security groups, and email distribution, while performing software image updates using Windows deployment tools and Prism Deploy. Conduct remote troubleshooting via terminal services and Labtech, update desktop operating systems including Windows 10 and Apple OS, and manage file backups and security rights. Setup and breakdown audio/video equipment including laptops, projectors, and screens. Requires familiarity with Windows 10, Apple OS, and iOS devices. Regular office attendance required for the first 180 days.
Required Qualifications
- Regular attendance to the office for the first 180 days
- Opportunities to work on complex cases with significant responsibilities and client interaction
Desired Qualifications
- Opportunities to grow personally and professionally
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