Help Desk Technician
$40,000–$60,000 year
Remote · Lake in the Hills, Illinois, United States or New York City, New York, United States
Lake in the Hills, Illinois, United States or New York City, New York, United StatesRemoteFull Time$40,000–$60,000 yearEntry LevelNo RequirementUnknown
Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Unknown
Job Summary
CSI Tech is seeking a Help Desk Technician to provide remote and on-site support. Ideal candidates will have a passion for technology and proven help desk experience. The role offers a flexible environment with opportunities for advancement and excellent benefits.
Required Qualifications
- A personal interest in technology
- Past and proven experience as a help desk technician
- Proven understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve advanced technical issues
- Attention to detail and process
- Solid written communication skills
Desired Qualifications
- Experience with a ticketing system
- Experience with email management (Exchange, Google)
- MSP or similar Help Desk experience
- WatchGuard experience
- Datto and Kaseya product experience
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