Help Desk Technician (College Aide II)
$39,811,200–$39,811,200 year
On-siteNew York City, New York, United States
Job Summary
College Aide - Help Desk Technician in the Office of Chief Medical Examiner (NYC) IT Department. Responsibilities include helpdesk/desktop support for hardware and software systems and peripherals, and assisting with audio/visual equipment in conference/training rooms, as well as IMACs (Installs, Moves, Adds, & Changes). Requires matriculation at an accredited college or graduate school with IT-related coursework for higher assignment levels; part-time schedule (17.5 hours/week during classes, 35 hours/week during vacation periods). Special note indicates DNA sample collection is required. Applicants must have authorization to work in the United States and no visa sponsorship will be provided. To apply, submit resume and cover letter via nyc.gov/ocmecareers; Job ID# 783812. The role spans multiple assignment levels with conditional employment based on continued student status, and includes details on assignment levels and tenure placeholders as described in the posting.
Required Qualifications
- Matriculation at an accredited college or graduate school
- Employment conditioned upon continuance as a student in college or graduate school
- For Assignment Level II: matriculation with specific course of study in IT, computer science, MIS, data processing, or closely related field including 9 semester credits; For Assignment Level III: similar IT-focused coursework and 9 credits
- Ability to provide a DNA sample as a condition of employment
- Authorization to work in the United States; no sponsorship for international employees for visa status changes or STEM OPT
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