Help Desk Tech - DAYS - TS/SCI w/Polygraph
$51,002–$69,014 year
On-site · Colorado Springs, Colorado, United States
Job Summary
Help Desk Technician IV at GDIT with TS/SCI w/ Polygraph. Provide technical support for network, desktop, and system hardware/software; diagnose and resolve problems via phone or self-service tickets; maintain and update records; may route calls to specialists; requires HS diploma and 4+ years of related experience, Security+ CE, PWS 9.1 (ITIL, A+, HDI-CSR, MS 365), and TS/SCI w/ Polygraph; US Citizenship; on-site location in Colorado Springs, CO. The role emphasizes customer service, troubleshooting, and initiative in resolving technical issues across IT infrastructure in a government/enterprise environment; standard 40-hour week with benefits and opportunities for professional growth.
Required Qualifications
- HS diploma + 1 year of experience (can count years of experience in lieu of education)
- US Citizenship Required
- Security+ CE
- PWS 9.1 (ITIL, A+, HDI-CSR, MS 365)
- TS/SCI w/Polygraph Required
- Experience: 4+ years in related field
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.