Help Desk Support Representative
On-siteFayetteville, Arkansas, United States
Fayetteville, Arkansas, United StatesOn-siteFull TimeEntry LevelHigh School Or Equivalent
Full TimeEntry LevelHigh School Or Equivalent
Job Summary
Help Desk Support Representative I responsible for delivering technical assistance to end-users, managing hardware/software issues, and providing support to maintain productivity. Requires a high school diploma and customer service experience.
Required Qualifications
- Proven experience in customer service or technical support role is an advantage
- Familiarity with Windows, macOS, and common office productivity software
- Strong troubleshooting and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Desired Qualifications
- Associate or bachelor’s degree in IT or related field