Help Desk Support - Columbus, OH (Second Shift)
On-site · Columbus, Ohio, United States
Columbus, Ohio, United StatesOn-siteFull TimeMid LevelNot SpecifiedEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Job Summary
Help Desk Support role in Columbus, OH (Second Shift) focusing on incident and ticket handling using ServiceNow, Remedy, IRIS, Powershell, Genesis, UEM, and Grafana. Responsibilities include installation, troubleshooting, service orientation, documentation, and monitoring with emphasis on critical thinking and attention to detail in a ticketing environment.
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