Help Desk Specialist (Temp-to-Hire)

Provide direct technical support to end users in person. Manage, document, and track service tickets while preparing, assigning, and controlling technology equipment. Administer the technological asset inventory to ensure registration and traceability. Handle onboarding and offboarding processes, manage user access in Microsoft 365, Entra ID, and Active Directory, and configure VPN and remote access connections. Perform troubleshooting for connectivity, authentication, and operating systems to support organizational system continuity. Document technical processes, incidents, and implemented solutions. Requires a Bachelor's degree in Information Systems or Technology, 2–3 years of IT Support experience, and proficiency in Microsoft 365, Entra ID, and Active Directory. Must be available for on-site work.