Help Desk Specialist - 1st, 2nd & 3rd including weekends Cranston, RI
$41,600–$52,000 year
RemoteCranston, Rhode Island, United States
Cranston, Rhode Island, United StatesRemoteFull Time$41,600–$52,000 year
Full Time
Job Summary
Support IT users with troubleshooting hardware, software, and network issues via phone and email. Respond to tickets and escalate complex problems to senior staff. Maintain a log of all interactions and document solutions for future reference. Work full-time hours including weekends to ensure 24/7 coverage. This role supports the IT operations team in Cranston, RI.
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