Help Desk Coordinator/Administrative Assistant

Help Desk Coordinator/Administrative Assistant role handling first-line user inquiries, collaborating with SMEs for accurate information, routing and resolving procurement-related tickets, maintaining documentation and knowledge base updates, coordinating PO renewals/terminations, ordering supplies, scheduling CIO-level meetings, creating job requisitions with HR, processing PSIDs, onboarding/offboarding support, drafting welcome letters and interview coordination, general administrative support, coordinating staff travel and reimbursements, assisting with VPN access requests, organizing division-wide meetings and events, and managing logistics including catering and technical setup.