Help Desk Analyst
On-siteNew York, United States
New York, United StatesOn-siteFull TimeLegal ServicesLarge
Full TimeLargeLegal Services
Job Summary
Manage incoming IT tickets and resolve technical issues for internal staff and clients within the Proskauer legal team. Prioritize and escalate complex help desk cases while maintaining accurate records of all interactions. Complete weekly status reports and participate in on-call rotations as needed to support global operations.
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