Help Desk - 1PM-9PM Shift
On-site · Kansas City, Missouri, United States
Kansas City, Missouri, United StatesOn-siteFull TimeMid LevelNot SpecifiedCloud ServicesEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Industry
Cloud Services
Job Summary
Provide level two Help Desk support for post-sales customer inquiries via phone and electronic channels. Resolve issues within published goals using the Knowledge Base, write product documentation, and utilize Web Resources and Lab Testing to deliver effective problem resolution. Shift-based, full-time role based in Kansas City, MO.
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