Help Center Clerk 3, Main Courthouse
$51,584–$51,584 year
On-siteCincinnati, Ohio, United States
Job Summary
Welcome visitors to the Hamilton County Help Center, answer inquiries, and direct individuals to appropriate resources or personnel while managing daily front desk operations. Provide clear information about Municipal Civil Court processes and assist self-represented litigants with locating forms without offering legal advice. Support the Limited Representation Team by coordinating on-site logistics during Eviction Court sessions, managing intake, and tracking case data. Ensure proper intake and distribution of forms, maintain organized records, and monitor office supplies. Serve as a backup resource for the Municipal Court Help Center as needed.
Required Qualifications
- High school diploma or equivalent
- Minimum of two (2) years of experience in customer service, legal support, public service, or a court-related environment
Desired Qualifications
- Associate's or bachelor's degree in a related field (e.g., legal studies, social work, public administration)
- Experience working with the public in a high-volume or emotionally sensitive setting
- Familiarity with court systems, legal processes, or community-based legal aid
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.