HELOC Lending Specialist (Hybrid) (62952)
$47,570–$69,555 year
HybridOverland Park, Kansas, United States
Job Summary
Originate Home Equity Line of Credit applications, educate members on product options, and ensure accurate, compliant completion of all required disclosures. Serve as the key point of contact for members seeking home equity financing while demonstrating strong phone etiquette and managing time and production goals within a high-volume lending environment. Requires a minimum of two years in consumer lending with an emphasis on HELOCs and proficiency with loan origination systems. This role supports Mazuma's mission to make Kansas City a better place to live, work, and bank through proactive collaboration and a positive, fun attitude.
Required Qualifications
- Minimum of 2 years in consumer lending with an emphasis on HELOCs
- Strong knowledge of consumer lending products, particularly HELOCs
- Understanding of HELOC disclosures, documentation requirements, and application flow
- High school diploma or equivalent
- Proficiency with loan origination systems and basic technology tools
- Excellent verbal communication skills with polished phone presence and professionalism
- Strong time management skills with the ability to prioritize and meet production goals
- Must be capable of climbing/descending stairs in emergency situations
- Must be able to operate routine office equipment including computer, tablet, telephone, copier, facsimile, printer, scanner, and calculator
- Must be able to routinely perform work on a computer for an average of 6-8 hours per day
- Must be able to work extended hours whenever required or requested by management
- Must be capable of regular, reliable, and timely attendance
- Must be able to routinely perform work indoors in a climate-controlled office environment with minimal noise
Desired Qualifications
- Previous experience originating consumer or home equity loans in a credit union or financial institution
- Familiarity with high volume inbound lending or call center style environments
- Bachelor's degree in finance, business administration or a related field
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