Healthcare Quality Officer

Healthcare Quality Officer to ensure high-quality care and governance across Manor Homecare. Responsibilities include implementing the Quality Monitoring Policy, conducting surveys and audits, supervising staff performance, ensuring PPE availability, recording and reporting complaints/notifiable incidents, supporting internal audit processes, managing data entry and record-keeping in One Touch, liaising with the HSE and local health authorities, mentoring a large care-staff team, and facilitating care planning and service delivery improvements. Role involves office-based work with time spent in the community visiting service users, and periodic out-of-hours coverage as needed.