Healthcare Office Supervisor

Oversees the daily workflow of the LCM department, conducts audits to ensure quality standards, supports development and implementation of corrective and quality improvement plans, identifies staff training needs and coordinates with the Site Manager to provide proper training. Ensures timely access to care for members, resolves issues with minimal waste, and facilitates communication between offices and health system partnerships. Coordinates onboarding of new hires with Human Resources, manages meeting preparation and administrative support, and prepares reports as requested by the Site Manager. Requires strong verbal and written communication, interpersonal and customer service skills, proficiency with Microsoft Office, excellent organizational abilities, independence, and the ability to problem-solve while maintaining confidentiality. Health-care background, quality assurance focus, and adherence to TB testing policies are expected, along with a valid CA driver's license and auto insurance.