Healthcare Navigator

Conduct outreach activities and provide education to patients about Medicaid, CHIP, and Federal Marketplace insurance options. Assist individuals with enrollment applications, resolve eligibility issues, and reconcile electronic work queues. Maintain expertise in regulatory guidelines, program specifications, and system requirements while collaborating with Case Management to streamline processes. Attend community events and forums as required. Act as a resource for registration and clinical support teams, assisting with financial reports and audits. Full-time position requiring Exchange Enrollment Facilitator Certificate or completion within 30 days.